quan•tum
1.physics. : the fundamental unit of a quantized physical magnitude, as angular momentum.
2. adjective :- sudden and significant: a quantum increase in productivity

this programme is for middle and senior managers that want to enhance their leadership skills , grow team effectiveness and develop future leaders in their teams.
leaders today are under tremendous pressure to perform and produce highly effective teams – the quantum leader© looks at how leaders can unlock their potential, shift to a new perspective and approach their role and the people they lead with fresh energy and passion
programmes are recommended on the basis of business and individual requirements, and stand alone modules can be implemented

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ki•net•ic:
1. pertaining to motion
2. caused by motion
3. characterized by movement:- Running and dancing are kinetic activities

this programme is for junior managers or supervisors that require development of foundational leadership skills and to increase team effectiveness

the kinetic characteristics of constant movement and motion characterise business today – more and more emphasis is placed on embracing change and the speed of productivity – the kinetic manager© looks at how junior managers and supervisors can approach their teams with a vibrant and consistent management style that will prepare them for future leadership opportunities programmes are recommended on the basis of business and individual requirements, and stand alone modules can be implemented

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• integrating social identity with self-identification
• increasing awareness of or defining of priorities and goals
• strategizing and realizing dreams, aspirations, career and lifestyle priorities
• developing professional potential and talent patterns; developing individual competencies, learning on the job

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assessment is becoming an integral part of organisational strategy and development in today’s market. more companies and HR Departments are requiring qualified assessors to partner in creating a skilled and qualified workforce.
pure has successfully certified assessors on this insightful programme.

training for Impact

whether you are training; facilitating a workshop; chairing a meeting or giving a presentation, being in the spotlight can sometimes be daunting. pure’s training for impact focuses on developing facilitation effectiveness in all these situations and equips individuals, consultants and trainers with adaptive and intelligent facilitation skills

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• presentation skills for beginners
• advanced presentation skills
• business writing skills
• interaction skills
• managing feedback
• conflict management
• management talk
• moving beyond diversity

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our customers determine our business focus and success. our ability to delight our customers and continuously understand their changing needs is critical to achieving service success. as the first point of contact – call centre teams need to understand their personal impact on the customer experience

the process focuses on developing essential individual customer centric skills:

• i make a difference, the essential customer centric skill
• building customer IQ – know your customer
• combined with modules from our Quantum and Kinetic leadership series, pure have had resounding results in call centres

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• allow your team to benefit from an opportunity to take stock of where they are; build insight into the business realities ahead; prepare and focus for building new performance heights; build new perspectives & innovation for performance and build sustainable energy levels
• gain a process that measurably shifts teams in your business
• uniquely customised to achieve defined business outcomes
• stand-alone process or can be used in combination with other effectiveness tools
• we build team insight, effective, sustainable energy and relevant intelligence through a variety of team processes to fit any team need and any budget

organisational change management includes processes and tools for managing the people side of the change at an organisational level. pure takes an integrated approach to change management to embed values and organisational behaviour.
the tools pure introduces looks at an approach to effectively transition teams or individuals through change combined with a strong communication process.

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• focuses on equipping manager’s to develop on-the-job coaching skills that increase individual effectiveness
• the development process is focused on supporting the manager to find practical results based solutions through adapting their approach in a structured way, using pure’s trademarked business realisation management™ methodology

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creating a performance focused team:-

traditionally, performance management’s key focus has been on rules, regulations and measurement of results. whilst this is still valid within this approach – pure looks at how this can be incorporated into a tool for creating a positive, procreative experience for a team that focuses and creates a performance focused culture.

the focus of the process is on:

• driving the right focus
• continuously improving and exceeding performance expectations
• keeping consistency in a team
• inspiring individuals to be responsible and committed team players